Accor,
a global hospitality leader, and AXA, a global leader in insurance,
announce an innovative strategic partnership to provide medical support
to guests across the
5,000 Accor hotels worldwide.
As soon as July 2020, this partnership will enable Accor guests to
benefit from the highest level of care thanks to the expert medical
solutions of AXA Partners, AXA’s international entity specialized in
assistance services, travel insurance and credit protection.
First and foremost, Accor guests will benefit from AXA’s most recent
advances in telemedicine through free access to medical
teleconsultations. Guests will also get access to AXA’s extensive
medical networks with tens of thousands of vetted medical professionals.
This will allow hotels to make the most relevant referrals (eg
language, speciality, etc..) to their guests in the 110 destinations
where Accor is present.
As Accor prepares for the post COVID-19 rebound, this unique medical
service complements its overall global recovery plan and is included in
the enhanced health and prevention protocols that Accor has put in place
notably through its
ALLSAFE Cleanliness label in anticipation of the progressive reopening of its hotels across the different regions.
For
AXA, this partnership is a unique occasion to strengthen its payer to
partner strategy, which aims to provide innovative services to its
customers, notably in health, one of its areas
of growth in its Ambition 2020 plan.
“Welcoming, safeguarding and
taking care of others is at the very heart of what we do and who we are
as hoteliers. This distinctive partnership with AXA which we have been
working on for several months makes even
more sense in today’s context. In an increasingly complex environment,
our 300.000 team members on the ground will be able to assist our guests
and ensure their safety during their stays, turning our hotels into
shelters. This initiative combined with our
ALLSAFE enhanced hygiene protocols, will be key to rediscover the Love
of Travel in the 5000 Accor properties around the world,.” said
Sébastien Bazin, Chairman and CEO of Accor.
“AXA’s ambition is to move from a
payer to a partner with its customers, notably by providing them with
innovative solutions in health. This is why AXA has become over the last
year a world leader in telemedicine solutions.
Partnering with Accor, a worldwide leader in hospitality, is a unique
opportunity to enlarge people’s access to our healthcare expertise and
solutions. As we are facing an unprecedented health crisis with
Covid-19, this ambition has never been more relevant”,
said Thomas Buberl, CEO of AXA.
Pictured : Sébastien Bazin
Source : Accor